/* 观澜堂 · AI 智能客服组件（大鹏方案：前端调用 Spring Boot 代理的 FastGPT SSE 流） */
.gl-chat-fab{
  position:fixed;right:22px;bottom:22px;z-index:9999;
  display:flex;align-items:center;gap:10px;
  padding:0 18px 0 14px;height:54px;border:none;border-radius:30px;cursor:pointer;
  font-family:var(--sans,"Noto Sans SC",system-ui,sans-serif);font-size:15px;font-weight:700;color:#1c1812;
  background:linear-gradient(135deg,var(--gold-2,#d0a765),var(--gold,#b6874a));
  box-shadow:0 8px 24px rgba(138,100,50,.35),0 2px 6px rgba(20,19,15,.18);
  transition:transform .18s ease,box-shadow .18s ease;
}
.gl-chat-fab:hover{transform:translateY(-2px);box-shadow:0 12px 30px rgba(138,100,50,.45)}
.gl-chat-fab .gl-fab-ic{width:30px;height:30px;display:grid;place-items:center;border-radius:50%;background:rgba(255,255,255,.22);font-size:17px}
.gl-chat-fab .gl-fab-dot{position:absolute;top:8px;right:14px;width:9px;height:9px;border-radius:50%;background:#3fae7a;border:2px solid #fff}

.gl-chat-panel{
  position:fixed;right:22px;bottom:88px;z-index:9999;width:min(380px,calc(100vw - 32px));
  height:min(580px,calc(100vh - 130px));
  display:flex;flex-direction:column;overflow:hidden;border-radius:16px;
  background:var(--paper,#f7f4ee);color:var(--ink,#14130f);
  box-shadow:0 24px 70px rgba(20,19,15,.30);
  border:1px solid var(--line-2,rgba(20,19,15,.16));
  font-family:var(--sans,"Noto Sans SC",system-ui,sans-serif);
  transform:translateY(16px) scale(.98);opacity:0;pointer-events:none;
  transition:transform .2s ease,opacity .2s ease;
}
.gl-chat-panel.gl-open{transform:none;opacity:1;pointer-events:auto}
.gl-chat-head{
  display:flex;align-items:center;gap:12px;padding:14px 16px;color:#f7f4ee;
  background:linear-gradient(135deg,var(--ink-2,#221f18),var(--ink,#14130f));
}
.gl-chat-head .gl-ava{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;
  background:linear-gradient(135deg,var(--gold-2,#d0a765),var(--gold,#b6874a));color:#1c1812;font-weight:800;font-size:18px}
.gl-chat-head .gl-title{font-weight:700;font-size:15px;line-height:1.2}
.gl-chat-head .gl-sub{font-size:12px;opacity:.72;margin-top:2px}
.gl-chat-head .gl-close{margin-left:auto;background:none;border:none;color:#f7f4ee;font-size:22px;cursor:pointer;opacity:.8;line-height:1}
.gl-chat-head .gl-close:hover{opacity:1}

.gl-chat-body{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px;background:
  radial-gradient(120% 60% at 100% 0,rgba(182,135,74,.06),transparent 60%)}
.gl-msg{max-width:86%;padding:10px 13px;border-radius:14px;font-size:14px;line-height:1.65;white-space:pre-wrap;word-break:break-word}
.gl-msg.user{align-self:flex-end;background:linear-gradient(135deg,var(--gold-2,#d0a765),var(--gold,#b6874a));color:#1c1812;border-bottom-right-radius:4px}
.gl-msg.bot{align-self:flex-start;background:#fff;border:1px solid var(--line-2,rgba(20,19,15,.14));border-bottom-left-radius:4px}
.gl-msg.bot .gl-cursor{display:inline-block;width:7px;height:15px;background:var(--gold-ink,#8a6432);vertical-align:-2px;animation:glblink 1s steps(2) infinite;border-radius:1px}
@keyframes glblink{50%{opacity:0}}
.gl-chips{display:flex;flex-wrap:wrap;gap:8px;padding:0 16px 8px}
.gl-chip{border:1px solid var(--gold,#b6874a);color:var(--gold-ink,#8a6432);background:rgba(182,135,74,.10);
  padding:6px 11px;border-radius:20px;font-size:12.5px;cursor:pointer;transition:background .15s}
.gl-chip:hover{background:rgba(182,135,74,.20)}
.gl-chat-foot{display:flex;gap:8px;padding:12px 14px;border-top:1px solid var(--line,#e6ddcb);background:var(--paper-2,#efe9dd)}
.gl-chat-foot input{flex:1;border:1px solid var(--line-2,rgba(20,19,15,.16));border-radius:10px;padding:10px 12px;font-size:14px;
  font-family:inherit;background:#fff;color:var(--ink,#14130f);outline:none}
.gl-chat-foot input:focus{border-color:var(--gold,#b6874a)}
.gl-chat-foot button{border:none;border-radius:10px;padding:0 16px;font-weight:700;cursor:pointer;color:#1c1812;
  background:linear-gradient(135deg,var(--gold-2,#d0a765),var(--gold,#b6874a))}
.gl-chat-foot button:disabled{opacity:.55;cursor:default}
.gl-chat-note{padding:6px 16px 12px;font-size:11.5px;color:var(--muted,#6d6659);text-align:center}

/* 表单提交反馈 */
.lead-form .form-ok{display:none;margin-top:12px;padding:10px 12px;border-radius:10px;
  background:rgba(63,174,122,.14);border:1px solid rgba(63,174,122,.4);color:#2f7a55;font-size:13.5px}
.lead-form.form-sent .form-ok{display:block}
.lead-form .form-err{display:none;margin-top:12px;padding:10px 12px;border-radius:10px;
  background:rgba(190,70,60,.12);border:1px solid rgba(190,70,60,.4);color:#a8402f;font-size:13.5px}
.lead-form.form-error .form-err{display:block}
.lead-form .btn[disabled]{opacity:.6;pointer-events:none}

/* 转人工按钮（面板头部） */
.gl-chat-head .gl-human{margin-left:auto;background:rgba(255,255,255,.14);border:1px solid rgba(255,255,255,.30);
  color:#f7f4ee;font-size:12.5px;padding:6px 10px;border-radius:18px;cursor:pointer;white-space:nowrap;font-family:inherit}
.gl-chat-head .gl-human:hover{background:rgba(255,255,255,.26)}

/* 留资卡片（转人工二次引导） */
.gl-lead-card{display:flex;flex-direction:column;gap:8px;padding:14px;max-width:92%}
.gl-lead-card .gl-lead-h{font-weight:700;font-size:13.5px;margin-bottom:2px}
.gl-lead-card input,.gl-lead-card textarea{width:100%;border:1px solid var(--line-2,rgba(20,19,15,.18));border-radius:9px;
  padding:9px 11px;font-size:13.5px;font-family:inherit;background:#fff;color:var(--ink,#14130f);outline:none;resize:vertical}
.gl-lead-card input:focus,.gl-lead-card textarea:focus{border-color:var(--gold,#b6874a)}
.gl-lead-card .gl-lead-submit{margin-top:2px;border:none;border-radius:9px;padding:10px;font-weight:700;color:#1c1812;cursor:pointer;
  background:linear-gradient(135deg,var(--gold-2,#d0a765),var(--gold,#b6874a))}
.gl-lead-card .gl-lead-submit:disabled{opacity:.6;cursor:default}
.gl-lead-card .gl-lead-tip{font-size:11.5px;color:var(--muted,#6d6659);line-height:1.5}
.gl-lead-card.gl-lead-err .gl-lead-tip{color:#a8402f}
.gl-lead-card .gl-lead-ok{font-size:13.5px;line-height:1.6;white-space:pre-wrap;color:#2f7a55}

/* 高德地图容器 */
#gl-amap{width:100%;height:300px;border-radius:12px;overflow:hidden;border:1px solid var(--line-2,rgba(20,19,15,.16));
  background:var(--paper-2,#efe9dd);display:grid;place-items:center;color:var(--muted,#6d6659);font-size:13px;text-align:center;padding:18px}
#gl-amap.amap-init{display:block}